Operations & Finance Manager - The Angelou Centre

The Role

This is a rare opportunity for a number of dynamic female leaders to join our successful team.

The Angelou Centre has expanded its services for Black and minoritised women and girls over recent years and we are now ready to expand and consolidate our leadership team to ensure that we continue to thrive.

We are seeking exceptional leaders to support the Executive Director to lead the Angelou Centre and deliver our vision. You will provide inspirational leadership to our staff and volunteers and be an ambassador and champion for the Angelou Centre. You will be a consultative and collegiate leader bringing a high level of passion, personal integrity and emotional intelligence to the role. You must be committed to the ethos and values of the Angelou Centre and have a track record of working in a feminist, anti-racist and women-centred way.

Along with this Application Pack, we enclose our Adult and Children’s Safeguarding Policies and our Safer Recruitment Policy. The Angelou Centre is committed to and prioritises the safeguarding of the women and children we support.

All posts are subject to:

- Enhanced DBS Check

- Rehabilitation of Offenders Act (Exceptions Order) 1975

- Women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1)

Post: Operations & Finance Manager
Contract: Full time, permanent, subject to funding (open to job share:
Operations 3 days/week; Finance 2days/week)
Salary Scale: £37,568- £45,648 (NJC pay scale, points 33-41)
Benefits: 28 days paid holiday incremental to 31 days after 5 years’ service
and 35 days after 10 years’ service; flexible working; employer’s pension contribution
of 6%, enhanced maternity provisions.
Location: Newcastle upon Tyne (requests to work flexibly will be
considered)
Reports to: Executive Director
Responsibilities: Senior Administrator & Senior Finance Officer

Overall purpose of role

The Operations & Finance Manager will be primarily responsible for overseeing the Centre’s operations and finances to address the needs of Black and minoritised women and girls who face intersecting barriers in achieving social inclusion through:

Operations

• Developing, managing, monitoring and reviewing the operational running of high-quality services to improve outcomes for Black and minoritised women and children.
• Maintaining and developing the operational performance of the organisation and ensuring service user needs are met efficiently and effectively.
• Managing the risks and operational matters of the Centre. 
• Ensuring that all organisational procedures, policies and professional codes of conduct are up-to-date and compliant with standards of best practice.
• Ensuring the highest quality of service and standards in all aspects of the Centre’s work.

Finances

• Overseeing the financial management of The Angelou Centre (AC), working closely with the Executive Director (ED) and Senior Leadership Team (SLT) to ensure the best possible outcomes for the organisation.
• Leading in developing financial practices and processes as befits a small/medium sized registered Charity.

The following list of key tasks and responsibilities is indicative only and not intended to be exhaustive. The post holder (s) is/are expected to carry out all such additional duties commensurate with the role, and all reasonable additional duties as required by the Management Board.

As a member of the Senior Leadership Team:

• Actively support the successful delivery of the mission, vision and strategic objectives.
• Support the Executive Director to ensure that the Centre meets its constitutional, regulatory, and legal obligations.
• Support the successful day-to-day running of the organisation.
• Champion the values of the organisation.
• Champion the culture and behaviours agreed by the leadership team.

Strategic Development

• Support the Executive Director and Management Board (MB) in developing and executing Business, Financial & Strategic Plans and implement new processes and approaches to achieve them.
• Ensure that the voices of service users are central to the work, ethos, values of the Centre.
• Ensure that the impact of projects and programmes is effectively measured and learning shared.
• Oversee the maintenance of accurate and confidential records and databases.
• Work symbiotically with the SLT to further develop the organisation.

Governance

• Support the Executive Director to report to the Board on progress and all matters relating to the discharge of its responsibilities, to enable it to fulfil its roles and responsibilities with respect to AC’s legal and obligations.
• Work within relevant Board sub-groups to ensure the Board has suitable plans and practices in place in relation to oversight of financial management, service development and strategic planning. 
• Work with the Executive Director to review and implement effective governance measures.
• Champion a positive culture of equity, well-being, and excellence within AC aiming for continuous improvement, commitment, and innovation.
• Support the AC to meet its constitutional, regulatory, and legal obligations.
• Oversee an effective governance administration function, including the production of timely board and subgroup papers, and the arrangements for the recruitment, induction and development of new board members (Operations).

Operational Management

• Promote the inclusion of staff and women through developing black feminist responsive, needs-led services that addresses the social and structural inequalities faced by black and minoritized women and girls in achieving their potential.
• Maintain and develop the operational performance of the organisation and ensure services users’ needs are met efficiently and effectively.
• Oversee and coordinate the annual operations plan, arrangements and processes related to all programmes and projects and ensure that the Centre’s operations are set up and managed effectively.
• Maintain awareness of risks and changes in the external environment that affect the organisation and ensure that the appropriate action is taken.
• Oversee the maintenance of accurate and confidential records, IT systems and databases and ensure compliance with all organisational procedures, policies and professional codes of conduct and upholding standards of best practice including GDPR.
• Co-design the monitoring, evaluation, impact and learning systems and establish key performance indicators
• Provide strong and effective black feminist leadership within the team and effectively support positive performance management protocols with SLT colleagues, oversee its implementation and induct staff on the systems.
• Oversee the recruitment. selection and retention of all staff and posts within AC including annual employee appraisals, performance reviews and professional development
• Create a sense of shared purpose and an environment in which all team members feel valued and contribute towards the vision and the delivery of all AC services.
• Ensure effective staff development strategies are implemented, monitored and reviewed
• Work with the HR consultant to oversee all HR related matters.

Financial Management

• Contribute to AC’s financial strategy, preparing and assisting with financial planning.
• Report on all financial matters to the ED, liaising with the ED to ensure that financial management of the organisation is appropriate to its aims and objectives
• Oversee the preparation of year-end accounts, in liaison with auditors, to be presented to the Management Board, regulatory bodies and other organisations in line with statutory requirements.
• Prepare quarterly accounts, cash-flow projections for ED, Management Board and/or funding bodies
• Assist the ED/SLT in grant funding/tendering applications regarding all matters financial.
• Monitor grant funding costs against budget advising the ED/SLT of any projected overspend/underspend.
• Attend regular Senior Leadership Team and other management meetings as required.
• Prepare financial documents for Management Board and Finance sub-group meetings and attend these to present information as and when required.
• Oversee the work of the Senior Finance Officer to ensure that payments of salaries, invoices, direct debts and other transactions associated with the running of AC including the collection of cash payments from residents of Angelou Haven properties.
• Prepare the Annual Budget for review with ED and Management Board
• Contribute to the development, implementation and review of the Centre’s fundraising strategy including generating new funding opportunities relevant through networking and partnership working
• Manage relationships with relevant key funders, including responsibility for meeting funding obligations, as well as reporting to funders and donors.

Applications:

To apply please request an application pack containing a full person specification and application instructions by clicking the Apply button to email us and registering your interest.